Terms for Clinics

Placeholder — to be reviewed by Nirogo's legal counsel before launch.

The service

Nirogo sends you previews of patient cases that match your specialties and cities. Accepting a case uses one case credit from your plan and gives you the patient's contact details and full case.

Plans, credits and invoices

• Plans are prepaid for a fixed period and include a number of cases. Prices are shown excluding GST; a GST invoice is issued for every payment.
• Unused cases carry over only as described on the plan when you renew before it ends. Plans are non-refundable except as required by law.
• If a patient's number is wrong or unreachable, you can report it within the window shown in your portal. Approved reports return the credit.

Patient data

• Use a patient's details only to contact them about the problem they described. Never sell, share or use them for marketing.
• You are a separate data fiduciary for the data you receive and must protect it as the law requires.
• Delete case details you no longer need for the patient's care or your legal records.

Professional standards

You confirm that you and your doctors hold valid registrations, and that the details you gave at sign-up are true. We may suspend an account for misuse, false details or patient complaints.

Liability

[Limitation of liability, indemnity, governing law (India) and jurisdiction — to be completed.]

Questions? Write to support@nirogo.in or see the Grievance Officer page.